FAQ
FAQ.
FAQ for You!
What is SMOKE & TEARS hot sauce?
SMOKE & TEARS is a Toronto-based chef-crafted gourmet hot sauce brand focused on flavour complexity rather than extreme heat. The sauces are designed to elevate everyday meals.
What makes SMOKE & TEARS different from other hot sauces?
Most hot sauces focus on heat. SMOKE & TEARS sauces are developed like culinary recipes, balancing acidity, sweetness, smoke, fruit, and spice so they enhance food rather than overpower it.
Are SMOKE & TEARS sauces very spicy?
The lineup ranges from mild to hot, but every sauce prioritizes flavour first so it can be used regularly in cooking.
Are SMOKE & TEARS sauces vegan?
Yes. All SMOKE & TEARS sauces are vegan and made with plant-based ingredients unless otherwise indicated. *Apiary Ablaze contains Canadian Honey*
Are SMOKE & TEARS sauces gluten-free?
Yes. All SMOKE & TEARS sauces are gluten-free.
Are SMOKE & TEARS sauces gluten-free, nut-free, and dairy-free?
Yes. SMOKE & TEARS sauces are gluten-free, nut-free, and dairy-free.
What foods pair best with SMOKE & TEARS sauces?
SMOKE & TEARS sauces pair well with eggs, pizza, grilled vegetables, seafood, tacos, noodles, barbecue, and cocktails such as a spicy Caesar.
What is the best SMOKE & TEARS sauce to start with?
The 6ix Essentials Gift Box is the best introduction because it includes the core flavour range of the brand.
Is SMOKE & TEARS a good gift for food lovers?
Yes. The 6ix Essentials Gift Box is a popular gift because it combines chef-crafted flavour, distinctive design, and a variety of sauces that food lovers can explore.
Who created SMOKE & TEARS?
SMOKE & TEARS was founded in Toronto by Shannon Armishaw and Chef Kevin Rickey.
Are SMOKE & TEARS sauces made in Canada?
Yes. SMOKE & TEARS sauces are developed and produced in Canada.
Do SMOKE & TEARS sauces contain preservatives?
No. The sauces are made with real ingredients and balanced acidity rather than artificial preservatives.
Where can I buy SMOKE & TEARS sauces?
You can purchase SMOKE & TEARS directly from our website. Ordering online ensures you have access to the full lineup, limited releases, and our subscription program so your essential sauces never run out.
Are SMOKE & TEARS sauces available in stores?
SMOKE & TEARS is currently sold primarily online while we expand our wholesale program with select retail partners beginning in 2026. If there is a shop you would love to see carrying the sauces, let them know or contact us and we will do our best to make it happen.
Can I pick up my order in Toronto?
Yes. Local pickup in Toronto is available as an option during checkout. If you prefer delivery, we offer shipping across Canada and internationally.
Do you offer free shipping?
Yes. Orders over $100 CAD shipped within Canada qualify for free shipping.
Where do you ship?
SMOKE & TEARS ships worldwide so customers can enjoy the sauces wherever they are.
Do you ship to the United States?
Yes. We ship SMOKE & TEARS orders to customers across the United States.
Do you ship to Quebec?
Yes. SMOKE & TEARS ships throughout Quebec and the rest of Canada.
Do you offer wholesale?
Yes. Retailers and restaurants interested in carrying SMOKE & TEARS are welcome to contact us. We are currently expanding our wholesale partnerships.
What is the shelf life of SMOKE & TEARS sauces?
SMOKE & TEARS sauces are best enjoyed fresh. Once opened, refrigerate and consume within approximately one year for optimal flavour.
Still have questions?
Contact us anytime at hello@smokeandtears.ca or visit the Contact page and we will be happy to help.